KSI Computer Services Limited ("KSI") provides its software on a "try before you buy" basis. Free and full featured trial versions of the software can be downloaded so that you can evaluate all aspects of the software prior to making a purchase. Often documention for the software is also available online. It is strongly recommended that you review the documentation and run the trial software prior to making a purchase so that you can satisfy yourself that your requirements are met. If you would like assistance in reviewing the software please do not hesitate to contact any of our customer service representatives who will be happy to help.
A complete refund will be granted if the software you purchased is not available to you either by download or by email within 72 hours of purchase. All other refund requests will be handled on a case by case basis:
Regrettably we cannot provide refunds for items 30 days after the purchase date for any reason.